Privacy Policy

Introduction

We (Urbansurfing.com) are committed to protecting your privacy. We recognise our responsibility to keep confidential at all times any information about you which we acquire in connection with your application. Urbansurfing.com is owned by Delmar Enterprises Ltd. We protect your personal information to an equivalent high standard to that which you would experience through any other channels of the bank, such as bank branches, cash machines or on the telephone. Please note however that our responsibility is necessarily limited to protection by us of information which we obtain.

Collection of Information

To enable us to process your application we will typically acquire information which includes your name, your e-mail and business addresses, and other relevant business details.

Use and disclosure of Information

We use the information which you provide us to process your application. Some details are made available when we make a credit check. Subject to the above, Urbansurfing will not disclose the information to third parties, or make any use of it, without your permission (unless we are required to do so by statute or by an authorised body in order to aid the investigation or prevention of crime).

Security

Urbansurfing is committed to protecting the security of your data. We use a variety of security technologies and procedures to help protect your personal information from unauthorised access, use or disclosure. For example, we store the personal information you provide in computer servers with limited access that are located in controlled facilities.

Cookies

Cookies are text files, used by your computer's browser, that store visitor session data. Cookies, by themselves, do not identify the individual user. Cookies are commonly used on the Internet and do not harm your system.

We currently use cookies to collate general management data which is used to plan enhancements to our services. Urbansurfing never stores any personal information in cookies (on any computer that you may use) that can be used to identify you, such as your name or account numbers.

If you do not want us to use cookies you may be able to configure your browser not to accept them. Please refer to your browser's 'help' facility for further information. However, you should bear in mind that this may affect our ability to process the transactions you wish to have authorised.

We use your IP address to help diagnose problems with our server and to administer our Web site. Your IP address is used to help identify you and to gather broad demographic information.

Our site's registration form requires users to give us contact information (like their name and e-mail address) and demographic information (like their zip code). We use visitor contact information from the registration form to send the user information about our company. The visitor's contact information is also used to contact the visitor when necessary. Demographic and profile data is also collected at our site. We may also collect other data not mentioned.

This site contains links to other sites. Urbansurfing.com is not responsible for the privacy practices or the content of such Web sites.

We run contests on our site in which we ask visitors for contact information, unique identifiers, and demographic information. We use contact data from our contests to send users information about our company. The customer's contact information is also used to contact the visitor when necessary. Users may opt-out of receiving future mailings.

This site makes chat rooms, forums, message boards, and/or news groups available to certain users. Please remember that any information that is disclosed in these areas can become public information and you should exercise caution when deciding to disclose your personal information.

This site has security measures in place to protect the loss, misuse and alteration of the information under our control.

This site gives users the following options besides e-mail and opt-out radio buttons for changing and modifying information previously provided.

1. Send mail to the following postal address:

    Webmaster
    Urbansurfing.com
    8432 164th Street 
    Jamaica Hills, NY 11432

2. Call the following telephone number:

    718.658.0200